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IT 206 Week 1 DQ 1 and DQ 2
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IT 206 Week 1 DQ 1 and DQ 2

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1.     Discussion Questions – Due Day 2 and 4

 

·         Microsoft® Word provides keyboard combinations that can increase a user’s efficiency. How can these shortcuts simplify the support process for Microsoft® Word? For those customers that solely use alternative methods of completing these tasks, how would you introduce these key combinations?

 

·         Microsoft® Word provides the ability to set defaults allowing users to customize their style within their document. Explain how you would educate a customer on setting his or her own document style. What strategies would you advise to help the customer avoid common style problems? 

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